SHIPPING & RETURNS
SHIPPING
- We currently ship within the continental U.S.
- The expedited shipping timeline begins once your order is packed and dispatched. Packing usually takes 2-3 business days.
- We always try to accommodate shipping needs. Please contact info@pairswell.shop with specific timeline requests.
- Once your order has been shipped, the delivery service is responsible for the delivery. We are not liable for packages that are lost, stolen or damaged during transit.
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We are unable to modify orders once they have been placed. Orders shipped to incorrect addresses provided at checkout are the responsibility of the customer.
RETURNS
Due to the nature of our products, we are unable to accept returns. Exceptions may be made for items that arrive damaged, defective, or incorrect. In such cases, customers must contact info@pairswell.shop within 5 days of delivery for a replacement or store credit. Shipping costs are non-refundable.